Disclaimer
Lian Management assumes no liability for the correctness, accuracy, timeliness, reliability and completeness of the information. Liability claims for damage of a material or immaterial nature arising from access to, use or non-use of the published information, misuse of the connection or technical faults are excluded. All offers are non-binding. Lian Management expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to temporarily or permanently cease publication.
Your contract of sale comes into existence when we accept your order by sending you an email notifying you, that your order is being processed.
Paying by invoice entails a processing fee of CHF 25.
Notes and safety warnings must be observed. Lian Original and Lian Management assume no liability should a medical problem or any problem occur that could have been avoided, if the safety instructions were observed! If you have any questions, please contact customer support. -> info@lianoriginal.com.
Liability for links
References and links to third-party websites are outside our area of responsibility. It rejected any responsibility for such websites. Access and use of such websites is at the user’s own risk.
Privacy
Personal data is treated as strictly confidential and is neither sold nor passed on to third parties.
Cookies
This site uses cookies. Cookies are small text files that are stored permanently or temporarily on your computer when you visit this website. The purpose of the cookies is in particular to analyze the use of this website for statistical evaluation and for continuous improvements. You can completely or partially deactivate cookies in the settings of your browser at any time. If cookies are deactivated, you may no longer be able to use all the functions of this website.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, however, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required to do so by law or if third parties process this data on Google’s behalf. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; we would
like to point out to you however that in this case you can if applicable not use all functions of this website in full. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Pre-order regulations
Since we want to make the manufacture of our products environmentally friendly, we first have to test the interest in our products. We do this by means of a pre-sale campaign, on our Discord Server.
To enter a Pre-Sale, you have to be an active Member of the Membership Community.
Production Process
As we produce our products with partners, this process can take varying amounts of time depending on factors such as the complexity of the product, availability of raw materials, production capacity of our partners, and any unforeseen production delays. However, we are committed to ensuring that each product is manufactured with the utmost care and quality, even if it means slightly extending the shipping time to meet our customers' expectations. Our priority is to deliver outstanding products that meet the unique requirements and preferences of each order, resulting in a truly personalized and satisfying experience for our valued customers. Rest assured, we continuously strive to optimize the production process to minimize any delays and keep you informed about the estimated delivery timeframe for your order.
Copyright
The copyright and all other rights to content, images, photos or other files on the website belong exclusively to Lian Management or the specifically named rights holders. The written permission of the copyright holders must be obtained in advance for the reproduction of any elements. Please contact our support for this.
Donation funds
The donations are paid out in December to the organization selected on the Membership Discord Server. Lian Original reserves the right to decide to which organization the money will be donated.
Donations will only be credited if they were made with a credit card via the online shop. Orders by invoice cannot be credited to the donation for organizational reasons.
In the event of a return or refund, the donated (10.-CHF/Product) amount will not be refunded!
Gift vouchers
After your purchase, you will receive an email with a unique gift card code and instructions on how to use it. The subject of the email is “Your gift card is ready”. It is automatically sent to the customer’s email address as soon as the order is set to the status “Paid”.
The recipient can use the gift card to pay for any product in the shop. To redeem them, you must enter the card code from the email in the box at checkout.
Coupons can only be used once. If the purchase value is lower than the value of the coupon, the remaining amount will be lost. It cannot be reclaimed or otherwise compensated.
If the total amount of the order exceeds that of the gift card, you must pay the remaining amount using another payment method in the shop. Other special features:You cannot use more than one gift card per order.
Discount vouchers cannot be used to purchase a gift card. When a customer applies a coupon code to an order, the discount applies to all products in the order except the gift card.
A gift card cannot be used to purchase another.
GIVEAWAYS
Lian Original competitions are subject to the shipping guidelines and delivery times specified on the Website. Winners will be contacted directly and announced on our social media channels. The whole name is not mentioned here, but given as follows: eg. “Max M.”. If the winner has a social media account, it will be mentioned and/or marked in posts. If this is not desired, this must be communicated to our support team on Discord before the end of the competition!
Products purchased during the period of the competition and returned before the end of the competition deprive the customer of the right to participate in the competition if this requires a purchase of one of our products or a certain amount. Products won in a Giveaways cannot be refunded or exchanged.
Lian Original takes over the 10.-CHF for the won products. This will count towards the donation amount.
You must be at least 18 years of age to enter our competition.
Companies and Brand Partner are excluded from our Giveaways.
If you have any questions about our policies or our Giveaways, please contact our customer support.
Membership Program
The Membership Program on Discord is subject to the platform's terms and conditions, and in no way holds Lian Original or Lian Management accountable. In case of any criminal activities or violations of the platform's terms and conditions, no legal action can be taken against Lian Original.
Membership access is regulated through the provided memberships and controlled by Lian Original. The associated discounts and benefits are automatically credited to the customers. The prices in the shop are automatically adjusted accordingly.